Booking Policy

CHECK IN

Check in is at 4pm and check out 10:00am

Our office hours are from 9am to 5pm, Monday through Sunday and 9 am to 4 pm on Sunday during Off Season. Please make prior arrangements with our office for late arrivals.

PERSONAL INFORMATION, DEPOSIT, PAYMENT

*Your personal information, along with all deposits & payments for accommodation will be processed by South Padre Resort Rentals, who will carry out your reservation and take payment in accordance with the policies set out below. *Your credit card statement will show the charges coming from South Padre Resort Rentals

Deposits & Cancellations

SPRR Peak Season

Deposit Policy
Jul 3, 2025 - Jul 7, 2025, Mar 1, 2025 - Mar 30, 2025, Dec 20, 2024 - Jan 4, 2025
A 10% deposit is due at time of reservation and the remaining balance is due 30 days prior to arrival

SPRR Standard Season

Deposit Policy
A 10% deposit is due at time of reservation and the remaining balance is due 14 days prior to arrival

CANCELLATION, CHANGE OR NO-SHOW

**Note: Travel insurance is highly recommended to cover any unforeseen events

RENTAL AGE RESTRICTIONS

South Padre Resort Rentals requires that the responsible guest of the reservation be a minimum of 25 years or older and be present for the entire stay. This guest is required to provide the following upon check-in: a valid ID as proof of identification; a valid credit card imprint as a security deposit upon check-in; sign a registration card for the condo rented.

If you are planning your stay during Spring Break and/or Holy Week, please be advised that all adults must be over the age of 25 and provide ID prior to arrival. Any reservations with guests under the age of 25, will result in immediate non refundable forfeiture of your reservation. Exceptions for any guests under the age of 25 are applicable if they are accompanied by parent or custodial guardian and must be present during the entire length of stay. 

MAXIMUM OCCUPANCY

Each residence can accommodate a specified number of guests. Upon reservation it is mandatory to give the exact number of guests that will be staying in the unit. Guests should notified South Padre Resort Rentals of any increase in the size of their party. Upon arrival you should fill the registration card with the names and ages of each member in your party. South Padre Resort Rentals reserves the right to refuse or discontinue service to any guests not respecting this policy. Each unit has a maximum occupancy that is not to be exceeded.

SMOKING

All units are non-smoking. Smoking penalty is $1,000.00. The fine will be charged to the credit card we have on file for your reservation.

SPECIFIC PROPERTIES

Please note that all Property Requests are Requests Only and specific units are not guaranteed. In the event of a necessary, unforeseen move, South Padre Resort Rentals reserves the right to provide alternate accommodations of equal or upgraded value.

PEACE OF MIND PROGRAM

The Reservation Fee charged on your booking includes the Peace of Mind (POM) damage coverage program. POM provides up to $3,000 of coverage against accidental damage to the unit or its contents during your stay. You are encouraged, but not required, to report any accidents so they can be addressed quickly. Damage that exceeds $3,000 in value or is related to carelessness, vandalism, intentional misuse of the property, or illegal activities is not covered by the Peace of Mind program. Such costs will be your responsibility and will be charged against the credit card on file with your reservation.

TRAVEL INSURANCE

We recommend you take private travel insurance in case of sickness before your stay. The cancellation policy, change of date's policy, and modification policy apply to all reasons for cancellation. This includes cancellations due to reasons of sickness, accidents or death.

By agreeing to these terms and conditions you authorize South Padre Resort Rentals to charge your credit card for any damages or theft that occur during your stay, for long-distance phone charges and housekeeping or house manager services incurred during your stay and for any applicable charges as outlined above.

We look forward to creating memorable experiences for you in the tradition of South Padre Resort Rentals, "Good Spirits".

Cheers